Dear Constituent,

Thank you for contacting the Mayor's Hotline. Your service request, opened on 10/17/11 at 9:36 PM, is case number 101000343571.

If you have any questions about the case, please contact the Mayor's Hotline at (617) 635-4500. We are available 24 hours a day, seven days a week to answer any questions or handle any City service issues you may have.

You can also track the status of your request online by going to the following site: http://www.cityofboston.gov/mayor/24. Just enter the case number and the email you used to submit this request.

Sincerely,

Mayor's Hotline Staff

I discussed this persistent issue with BWSC workers that were in the neighborhood for another reason. Even if the source is "ground water" it remains a hazard. With the recent cold snap, a sheet of ice has frozen on the sidewalk. Is there anything else the Mayor's office could do to follow-up on this dangerous problem on our steep Wait Street in Mission Hill?

Your service request has been assigned service request ID: #101000343571.

Your service request has been assigned service request ID: #.

Your service request has been assigned service request ID: #101000343571.

Your service request has been assigned service request ID: #.

Your service request has been assigned service request ID: #101000343571.

Your service request has been assigned ID #101000343571.

Your service request has been assigned ID #.

Your service request has been assigned ID #101000343571 (https://311.boston.gov/reports/101000343571).