Today we do not have hotwater from morning again.
So, I think the landrord staff did not make anything...

Hi Katalin,
I called your landlord again and she said they would address the problem! I also called Councilman Eugene's office to ask them to follow up. Please continue to call 311 for the public record.

My husband said have a man in the basement and he make something with the heat system... It is the problem. Now try to fix the problem somebody, but nobody know this. The landlord do know this???????

Who pay this man, and how did he get in the basement????

The landlord's staff is in the basement and the man try to fix the heatsystem. Does the landlord know this???
all building do not have hotwater, because that man close it and he work with..
but I just hope that later we will hotwater....

About one year later we have a hotwater problem again!!
Last weekend, when everybody at home: no hotwater all daytime all building!!!!
Today (saturday) no hotwater all daytime again! It is terrible!!!
This building we have too much problem!!

We have problem with the hot water recently too. 3 weekend we did not have hot water in all building all days!!!
It is terrible! Everybody are at home, but no hot water!!!!
Weekdays sometimes hot, sometimes just warm the water. But evening, when a lot of people want to use: no hot water!!!!
We called the superintendent and the property manager more times, but not happening anything!!!
I think the new watertank does not working....

We have problem with the hot water recently too. 3 weekend we did not have hot water in all building all days!!!
It is terrible! Everybody are at home, but no hot water!!!!
Weekdays sometimes hot, sometimes just warm the water. But evening, when a lot of people want to use: no hot water!!!!
We called the superintendent and the property manager more times, but not happening anything!!!
I think the new watertank does not working....

Please report this issue to 311 and post your service request number. Thank you.

I made a complain:
02.16.2014.: 1-1-939239791.
02.18.2014.: 1-1-940094571.

Hi Katalin,

We called Fischer Associates at 212 315 3390 on your behalf and left a message with Benny.
Hopefully Brooklyn Community Board 14 will be able to help you get your hot water and heat restored.
Thank you.

Hi,
We do not have hot water again!!!!
I called the superint, but he said: do not make anything!!!!! After I asked him: and weekend we will not have hot water again??? He said_ yes. It is terrible!!!!! We called the superint. more times, but NOTHING happen!
Please help us, thank you.
Kati H.

HPD will inspect this building within the next three days between 4-8PM. The tenant has been notified.

Hi,
I am here again! We do not have heating in one bedroom more than 2 weeks!!!
Last weekend the superint. made something and the heating was work about 3 days. After this stop again and we do not have heating that bedroom at all. So this room like an fridgerator.

Please report the condition to 311 every time you have this issue and post your service request(s) here. Thank you.

Spoke to your management. They promised to address the problem.

The owners of this building should be fined heavily for leaving children and old people in an unheated building, with no hot water, in the coldest days of the year! Shame on you!

Hi,
I will write here, if something will happend.
We do not have heating till now in the bedroom!
Under this bedroom there is an Pharmacy.
So fromwhen there fixed anything equipment in the pharmacy we do not have heating in the bedroom and come noise whithout break, continuously something buzzing all days, all nights. The noise at night is terrible. We can not use that bedroom!
What can we do?? The landlord and superint. know about these problem, but nothing happend!!! What about the buzzing noise!
What can we do, if the police never check the noise complaint!?!
Could you help me?????

You should call 311 and request a noise inspection to be conducted by the Department of Environmental Protection.

Hi,
Thanks, I made the noise complain too!!

Now we know what is making the noise:
Under our bedroom, in the basement is an old, noise equipment, what is know the landlord and the superint., but they do not want to fixed at all!!
This old thing is bad, terrible noise and need to change it! And after we will be the heating too, because when the noise was started, our heating go down!!
So, the Pharmacy is Ok.
I try to call the property manager and the superint. moretimes, I leaved messages.....
Nobody speaks with me!!!

Hi,
Yesterday (on Friday) the noise left, no more!
Heating it was funny! Yesterday was the inspector in my apartment after 6pm and than the heating was working!!!! Today morning the heating was good, but now it is not working again, everything is very cold! The room temperature like an fridgerator again! I try to call the superint., but he never picked up his phone, I lived an message, but he does not want to do anything!!!!
So, they play with us! No heating again in that bedroom. We had there heating just during the inspection!!!!
Now, what can I do????

Hi,
I made a complain again, because we do not have heating in an bedroom from saturday noon!!! It more than 2 days till now!!!
Please come here and check it!!!!
On Sunday was an inspector, but he did not check the heating in the bedroom, because he think no heating all building and he went all the other apartments! No heating just special in our bedroom!!!!
Could you help me or please come here and check it!!! Outside snowing, it is terrible!!!

Hahoooo!!! We did not have heating in the bedroom about 2 months!!!!
Nobody helps us!!! No HPD inspection, this side do not answer or help anything!!!!!
I have to go the housing Court?!
Could anybody help us or not?????
My daughter lesd then 6 years and nothing happened!!!!!!!
People, anybody has an idea, where can I go that the landlord repair the heating system?????? And about 2 years!!! my bathroom ceiling wet, the water coming down from the upper apartment every day!!!!!
So what can I,do??? Who will be help us?????
Thanks,
Mrs. H.

Ps.: I made a lot complain, but NOTHING!!!!!
Last: C1-1-1067043472.
Mrs.H.

Hello Mrs. Handari, I spoke with an HPD Inspector who confirmed that she was at your building three days ago. The Inspector said she spoke with you and you confirmed that your heat was working. Now you are posting that you have not had heat in your bedroom for 2 months. When you speak with HPD inspectors and post complaints here, please make sure to provide the correct information. It will be difficult to assist you otherwise. The complaint you filed today was received by HPD. They will be contacting your building manager and also responding to you directly within the next three days. Please make sure to provide this HPD inspector with as much information as possible. HPD is the city agency that will be able to assist you with the resolution of any and all heating complaints. Regarding the leak complaint, you must report this condition separately to 311 and submit the tracking number to our office for follow-up with HPD. Thank you.

Hello Ms. Handari - HPD reports "Your Service Request C1-1-1067043472 was submitted to the Department of Housing Preservation and Development on 2/13/15. HPD will attempt to advise the building's management to resolve the condition quickly. HPD will attempt to contact you within 3 days to find out if it was corrected." Please file another complaint tomorrow if the heat has not been restored. The Community Board 14 District Office will also forward your complaint to an HPD inspector. Regarding the complaint about the leak in your ceiling, please report this separately to 311, provide our office with the tracking number and we will follow up on the complaint with HPD for you. Thank you.

Hi,
Thanks for your answer, but in my apartment did not was any inspector at all at the last 2 weeks!!!!
The inspector do not tell the truth!!!
Could she tell me, how I am look like or my apartment????
It is shame from HPD!!!
I am not lieing, so the answer is not correct from you!!
Please come to us and you can see really, that we do not have heating in the bedroom!!!
Mrs.Handari

Mrs Handari, The inspector said she spoke with the resident in 2R, which we have listed in our reccords as your address. She also said that no other residents are filing complaints in your building. Encourage them to do so if their heat is not working properly. The same inspector met with you last year as well when the heat was not functioning. I have referred your case to her for assistance once again and I encourage you to speak with her or any HPD inspector that contacts you and relay all the details you have posted here. Our office can only continue to refer your problems to HPD. They are the agency that will ultimately be able to assist you and compel your landlord to ensure proper heating. Please file additional complaints with 311 on days you do not have heat.

The inspector, who said she was my
apartment one week ago and spoke with me
she is LYING!!! Nobody, again: NOBODY was
cheking the heating our bedroom and NOBODY spoke with me from HPD in the last 2 weeks till Friday (02.13.).
And I do not have heating about 2 months!!!
Only one time and few hours was heating in
the bedroom:
3 weeks ago, at Friday afternoon.
And you know why??? Because then was
inspector in the building!!! But just few hours,after no more at all!
After that Monday I called that inspector again, that No heating!!
The inspector said: on phone: Just make complain! Thats all!!
So I made some complain till today, but
NOBODY came to us till Friday (02.13.) and spoke with me in person just on Friday an inspector man.
The inspector checked the temperature in the bedroom, it was 57!!!!
And today Wendesday and Nothing happend!!!
It is SHAME from HPD, when an inspector is
lying!!!!! But my big problem is constans: no heating and nobody helps us!!!!!!
If somebody want to check, just come to us and see!!!!
Mrs. Handari